Privacy policy

PRIVACY POLICY

Last updated: April 3, 2026

Trist'Art's Toys operates this store and website, including all related information, content, features, tools, products, and services in order to provide you, as a customer, with a personalized shopping experience (the “Services”). Trist'Art's Toys is a store powered by Shopify, which enables us to provide the Services. This Privacy Policy describes how we collect, use, and disclose your personal information when you access the Services, use them, make a purchase or any other transaction, or otherwise communicate with us. In the event of any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall prevail with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By accessing and using our Services, you acknowledge that you have read this Privacy Policy and understand how your information is collected, used, and disclosed as described herein.

Personal Information We Collect or Process

When we use the term “personal information,” we refer to information that identifies you or that can reasonably be linked to you or another individual. Personal information does not include information collected anonymously or de-identified so that it cannot identify you or reasonably be linked to you.

We may collect or process the following categories of personal information, including inferences drawn from such information, depending on how you interact with the Services, your location, and as permitted or required by applicable law:

  • Contact information, including your name, address, billing address, shipping address, phone number, and email address
  • Financial information, including credit card numbers, debit card numbers, bank account information, payment card details, transaction details, payment method, payment confirmation, and other payment-related information
  • Account information, including your username, password, security questions, preferences, and settings
  • Transaction information, including items you view, add to your cart, add to your wishlist, purchase, return, exchange, or cancel, as well as your past transactions
  • Your communications with us, including any information you provide when contacting customer support
  • Device information, including information about your device, browser, network connection, IP address, and other unique identifiers
  • Usage information, including information about your interactions with the Services, such as how and when you access or use them

Sources of Personal Information

We may collect personal information from the following sources:

  • Directly from you, including when you create an account, use the Services, communicate with us, or otherwise provide your information
  • Automatically through the Services, including from your device when you use our website or services, and through cookies and similar technologies
  • From our service providers, including when they implement certain technologies or process data on our behalf
  • From partners or other third parties

How We Use Your Personal Information

Depending on how you interact with us, we may use your personal information for the following purposes:

Providing, customizing, and improving the Services

We use your personal information to provide the Services, including processing payments, fulfilling orders, remembering your preferences, sending account notifications, managing your account, organizing shipping, handling returns or exchanges, enabling reviews, and creating a personalized shopping experience.

Marketing and advertising

We use your personal information to send marketing communications via email, SMS, or postal mail, and to display targeted advertisements based on your activity.

Security and fraud prevention

We use your personal information to authenticate your account, ensure secure transactions, detect and prevent fraud, and protect our Services.

Communication

We use your personal information to respond to your inquiries and provide customer support.

Legal purposes

We use your personal information to comply with legal obligations, respond to legal requests, enforce our policies, and resolve disputes.

How We Share Personal Information

We may disclose your personal information in the following circumstances:

  • With Shopify, service providers, and third parties acting on our behalf (e.g., hosting, payment processing, analytics, shipping)
  • With business and marketing partners to provide advertising and marketing services
  • When you request or consent to such disclosure
  • Within our corporate group or affiliates
  • In connection with legal obligations, disputes, or business transactions (e.g., merger, bankruptcy)

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information to provide and improve the Services.

Your information may be shared with Shopify and third parties located in other countries.

Shopify may also process your data to provide enhanced features based on your interactions with multiple merchants.

For more information, please refer to Shopify’s Privacy Policy.

Third-Party Websites and Links

Our Services may contain links to third-party websites. We are not responsible for their content, privacy practices, or security.

Any information you share on public or third-party platforms may be visible without restriction.

Children’s Data

The Services are not intended for children. We do not knowingly collect personal information from minors.

If a child has provided us with personal data, a parent or guardian may contact us to request deletion.

Security and Data Retention

No system is completely secure, and we cannot guarantee absolute security.

The retention period of your data depends on legal, operational, and contractual requirements.

Your Rights and Choices

Depending on your location, you may have the following rights:

  • Right of access
  • Right to deletion
  • Right to rectification
  • Right to data portability
  • Right to object to targeted advertising

You may also:

  • Withdraw consent
  • Restrict processing
  • Manage communication preferences

You can exercise your rights by contacting us.

Complaints

If you have concerns about our handling of your data, you may contact us or file a complaint with your local data protection authority.

International Transfers

Your data may be transferred outside your country.

We rely on recognized safeguards such as standard contractual clauses where required.

Changes to This Privacy Policy

We may update this Privacy Policy at any time.

Changes will be published on this page with an updated date.

Contact

If you have any questions or wish to exercise your rights:

Email: tristart.production@gmail.com
Address: 61 Rue de Lyon, Paris, 75012, France

For data protection purposes, we act as the data controller of your personal information.