Do you have a question?
What is the return policy?
Our Art Toys are made in small batches and cannot be returned for personal reasons. If an item arrives broken or severely damaged, please contact us within 48 hours with photos. Depending on the situation, we may offer a partial refund, a replacement, or an alternative arrangement. Minor variations inherent to the handcrafted nature of our products are not considered defects.
Are some of the purchases firm sales?
Yes. Most of our Art Toys are produced in limited editions or small batches, which means that sales are considered final. As each piece is carefully crafted, we cannot guarantee the availability of a replacement. We encourage you to carefully review your order before confirming it.
When will I receive my order?
We will do our best to ship your order as quickly as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Where are your products manufactured?
Trist'Art Art Toys are designed and assembled in France. Each piece is produced in small series using 3D printing, painting and handcrafted finishing techniques.
What are the shipping costs?
Shipping costs are calculated based on your location and the items in your order. You will always know the shipping cost before making your purchase.
